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Managing Customer Experience and Relationships: A Strategic Framework

Managing Customer Experience and Relationships: A Strategic Framework

627 Sayfa · 2016 · 8.98 MB · İngilizce

by Don Peppers & Martha Rogers

relationship goals crm a higher loyalty

“ Çalışmak bizi şu üç beladan kurtarır; can sıkıntısı, kötü alışkanlıklar ve yoksulluk. ” ― Voltaire

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